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Online Legal Summit Series: Tips, Traps, and Best Practices in Responding to Complaints from All Directions

Monday, November 18, 2024
12:00 PM - 1:00 PM (EST)

Online

Tips, Traps, and Best Practices in Responding to Complaints from All Directions

Presented by Phillipa Gage Lilienthal, Schwartz Hannum PC

Does your school have the infrastructure in place to triage, investigate, and resolve complaints received from parents, students, alums, employees, and anonymous sources? In an interactive session using real-world scenarios, we will explore policies and procedures that schools will ideally implement to establish the best possible foundation for responding to complaints.

About the Presenter: Phillipa Gage Lilienthal
Phillipa Gage Lilienthal is Counsel at Schwartz Hannum PC, a firm which specializes in education, employment, and labor law. She advises clients on a variety of student, employee and governance-related matters including best practices in Board governance and risk management, as well as compliance issues such as handbooks and bylaws review. Pippa is a trusted advisor to heads of schools, presidents, board chairs, deans, business officers, and other independent school leaders. She is a cum laude graduate of Boston College Law School, a magna cum laude graduate of Dartmouth College and a Sidwell Friends School “lifer.”

Navigating Today's Challenges:
Key Legal Issues Impacting Independent Schools

Presented by Sarah Fay, Schwartz Hannum PC

Experienced education and employment lawyer Sarah Fay will lead a dynamic discussion on the top legal issues facing independent schools in 2024. This session will cover critical topics such as building robust student health and safety infrastructures, navigating student discipline litigation, proactively addressing employee complaints, and considering institutional neutrality and voice in today’s climate. Attendees will benefit from practical insights through real-world case studies and interactive dialogue designed to uncover actionable solutions. Sarah will help school leaders anticipate challenges and implement strategies to promote a legally sound and supportive school environment.

About the Presenter: Sarah Fay
Sarah Fay is the Managing Partner at Schwartz Hannum PC, a law firm that focuses on education, employment, and labor law. With experience representing educational institutions nationwide, Sarah is a trusted advisor to independent school leaders. She assists in the many facets of risk management for schools, including governance issues, student and employee disciplinary matters, and sexual abuse allegations, and the development of key compliance documents. Sarah is licensed to practice in Massachusetts, Pennsylvania, and Rhode Island. She is an American Bar Foundation Fellow and was honored by Massachusetts Lawyers Weekly as a Top Woman of Law in 2023.

TBA

TBA

HOW IT WORKS

  • Only 1 registration is needed per school. 

  • All administrators and faculty will have access to all for 60-minute webinars and their recordings, which will be available for one year.

  • The person who registers will become the school's Primary Contact Person. This Primary Contact Person will be the only person to receive communications from ADVIS with the webinar Zoom links and any other details about the Legal Summit Series. The Primary Contact Person is responsible for sharing all information with their school faculty and staff. 

PROGRAM FEES

ADVIS Member School - $350 per school

Non-Member School - $700 per school

Not sure if your school is a Member?
Check our list of ADVIS Member Schools


REGISTRATION DETAILS

Only 1 REGISTRATION is needed PER SCHOOL to access the four 60-minute live webinars and their recordings, which will be available for one year.

PRIMARY CONTACT

The person who registers the school for the series will become the school's Primary Contact Person. This Primary Contact Person will be the only person to receive communications from ADVIS with the webinar Zoom links, the recording links, and any other details about the Legal Summit Series program. The Primary Contact Person is responsible for sharing all information with their school faculty and staff.

RECORDINGS

Webinars will be recorded and available to registered schools. Links to all recordings will be shared with the Primary Contact Person, who will be responsible for sharing the information with their school. Recordings must only be accessed by schools that registered for the 2024-25 Legal Summit Series. Please do not share the recording links with others outside your school community. 

ACCESSIBILITY

We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. Please feel free to request an accommodation on the registration form. For inquiries about accessibility, please contact Membership and Outreach Manager Candyce Wilson. At least two weeks' advance notice will help us to provide seamless access.


EVENT CONTACT

Dena Torino, Director of Programming


No refunds will be provided for the Legal Summit Series.

Event Policies and Procedures